Cleo History

Remember the days of mainframes or rooms of computer “terminals” and dial-up and modem communications?

While many of you do, there’s just as many of you who only catch a glimpse of this era when watching old movies or reading articles about CRTs in landfills. Well, Cleo Communications has been and continues to be an instrumental player in secure communications for more than 30 years. We’re at the forefront of B2B gateway solutions, helping clients connect, manage, comply, integrate and improve. In short, we help clients optimize spending, save money, learn quicker and create revenue.

In fact, with more than 100K installations, we’ve been helping clients throughout the decades navigate their way through emerging technology and business process trends. Cleo technology powered the filing of the first electronic tax return. We’ve also helped countless businesses do highly progressive work with solid, flexible, secure communications. We are behind the scenes, running powerfully in the background so the foreground is all yours. For example, our 3270 solutions provided the technology that helped clients call a 1-800 number to check their bank balances. In the background, that meant making the PC look like a terminal to a mainframe, screening scrape balances from the mainframe session and then converting the scrape to audio so clients could hear their balance. We were the technology powering this transaction. Cleo was recognized as the market leader in secure mainframe connections and solutions. Clients around the globe still reap the benefits of these hard-working foundational solutions.

With the advent of the Internet and the digitization of a myriad of data, we introduced solutions that leveraged the speed, agility, cost and ease of the Internet with a full suite of business-to-business communications solutions. With flagship products like LexiCom and VLTrader, we help clients view data, manage the way the data comes in, and transform it to be meaningful and actionable for other parties. Two examples will paint a picture for you.

When Wal-Mart and other leading retailers mandated suppliers send them electronic data for orders via a specific protocol, thousands of vendors chose Cleo’s LexiCom product to get their AS2 connections up and running quickly. Just think of the lost revenue, damaged relationships and potential fines for missed, incomplete or inaccurate orders. Cleo solutions quickly became a trusted ‘must have’ solution for these retailers. Car makers and suppliers also value and prefer our experience with electronic data interchange (EDI). Secure communications and innovative managed file transfer (MFT) solutions from Cleo enable production lines to stay up and running smoothly.

Another vivid example of our powerful, flexible, easy-to-use technology at work behind the scenes comes from the fast-paced and disparate world of international shipping. Cleo powers literally thousands of international shipping transactions at the world’s third largest port. Cleo solutions help validate, manage, secure and automate shipping notifications, invoices and other documentation. Barge and other traffic moves freely in and out of port thanks to seamless data flows, mapping, confirmations and audit trails and to guaranteed delivery of large files, which are sent and received in many formats and must integrate with many disparate systems.

Today, we continue to build on our core experience and technology in secure communications, adding robust file management and integration tools and suites. We are passionate about wrapping our trusted technology and business-to-business experience with easy-to-use interfaces, accelerators and reporting that helps clients continue to advance their businesses. We are at the heart of solutions – working hard, pumping data efficiently, robustly, rhythmically and predictably in the background. We help take data in from a variety of channels and formats, transform it and pump it back out in a way that is useful, life-giving and sustaining to business processes across the enterprise.

Our business process management (BPM) tool is the newest solution in Cleo’s Complete Advantage Suite. Innovative integration tools are helping clients leverage existing hardware and systems taking data in any format, transforming it to languages others can use and integrating it seamlessly into other systems – automatically. We are helping teams collaborate using easy-to-understand visual mapping and simulation. Insight and innovation are fueling speed to market and significant savings. Our easy-to-use tools deliver substantial cost savings in IT time and talent. We are helping IT staff create and test workflows that are leaner, faster and more accurate. We are helping clients comply with new EU standards, HIPAA regulations and other regulations. We are helping clients provide secure patient, personal and financial data, coordinate patient care and conduct millions of financial transactions in real time.

Cleo makes it easy for our clients and partners to do business. Our partner programs reflect our unique ability to deliver powerful solutions simply. We give partners choices, allowing them to leverage our solutions in ways that make sense to their clients. Cleo’s global solutions are infused with our partners’ intimate knowledge of their markets, tailored to their clients in ways that makes sense. We provide best-in-industry sales, technical and marketing training and support. Our tiered program is easy to understand and flexible, making Cleo a preferred partner around the world. Rich revenue opportunities, great technical support, gems of insight and complementary solutions help partners move forward with Cleo.

With Cleo solutions, clients, partners or other organizations can keep doing business in ways that work best for them. Whether by fax, voice, Internet or cell, Cleo document and data solutions are the trusted connection that transmits data directly, securely and completely, automatically routing the right information to the right parties in the right format at the right time. Amazing. Teams can now work, share, store, collaborate and act quicker and smarter. Our software solutions provide a true gateway. From the connection to integration and collaboration, you can tailor your workflows, process and customer experience in ways that truly help you move forward.

It sounds too good to be true. But, we all know technology provides a tool for innovative people to gain advantage. With timely insight, you can realize significant savings, create new revenue streams, simplify processes and deliver customer experiences that build the right relationships. The heart is a powerful, miraculous muscle, but it is also the core to our being. It fuels our passion to make a difference. Find out why hundreds of thousands of clients chose Cleo’s business-to-business software solutions to deliver advantages that make a difference.